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Guides, Reports and Handbooks

Handbook of Quality and Service Improvement Tools

The Handbook of Quality and Service Improvement Tools brings together into a single resource 75 proven tools, theories and techniques for quality and service improvement. It is part of the Fundamentals for Quality Improvement from the NHS Institute for Innovation and Improvement – a suite of publications that will assist you in finding innovative ways to improve the quality, productivity and efficiency of patient care you provide. You can find out more about all of these publications at www.institute.nhs.uk/fundamentals

King’s Improvement Science – Introduction to Quality Improvement

This resource is for healthcare professionals, social care professionals, managers, students, researchers, patients, service users and members of the public who would like to learn about quality improvement, and/or who are planning to undertake a quality improvement project within a health service or social care service.

King’s Improvement Science – template for planning and evaluating a quality improvement project

This template is designed to help healthcare professionals, social care professionals, managers, patients, members of the public, students and researchers to create a detailed plan for conducting and evaluating a quality improvement project in a health or social care service.

An Illustrated Guide to Quality Improvement

This guide, designed by East London NHS Foundation Trust, explores definitions and models of QI in a dynamic and interesting way.

A simple guide to improving services

Looks at first steps to quality improvement

Quality improvement in hospital trusts: Sharing learning from trusts on a journey of QI

‘Quality improvement in hospital trusts’ report from CQC shares learning from acute, community and mental health trusts. All had adopted and embedded Quality Improvement (QI) across their organisation. This is a systematic approach to improving service quality, efficiency and morale.

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